Payment & Delivery
Installation & Use
What is Mihub's product warranty policy?
All products at Mihub are warranted for 06 months, including a 1-for-1 warranty in the first month. In addition, during use, Mihub technical support for all product-related issues.
In what cases is the product not covered by warranty?
Products are not warranted in the following cases: warranty stamps and seal (s) at damaged installation points are damaged; Product warranty expires; damage or failure not arising from the manufacturer (for example, customers self-damaging equipment during self-installation).
What is the product warranty process?
Customers who request for product warranty can notify Mihub via hotline or other contact channels (Facebook, Zalo) to notify the failure status. After verifying that the defective product is eligible for a warranty release, the customer brings the product to the nearest Mihub authorized store for inspection; or Mihub will send staff to receive the product.