1. PRODUCT GROUPS ARE APPLICABLE TO CHANGE POLICY
- Defective product due to manufacturer.
- Time to exchange goods no more than 7 days.
- No form errors (scratched, scratched, dented, yellowed, broken ...)
- Complete packaging, boxes, and accessories attached ... (socks must be intact, not damaged, dented)
- There are all accompanying documents such as purchase invoice, warranty card ..
- Error in shipping process.
Mode of exchange
- Exchange for 1 new product (1 1), same type, same brand.
- In case the product with the same model is out of stock. The company will advise customers of other models with the same features and the equivalent price.
- If customers request, they can be assisted to change to another product with better price and functionality. (Price New product value will be calculated and offset directly on the purchase invoice).
2. TIME AND LOCATION OF CHANGE OF PRODUCT PAYMENT
For any complaints about products or needs to return or exchange, customers can contact us directly Mihub.
Address: 783 Tran Xuan Soan, District 7, HCM
– From Monday to Saturday: 13:00 - 18:00.
– Sunday: 13:00 – 15:00.